Help Center
Frequently Asked Questions
Planners
What are the differences between the Daily and Weekly Sprouted Planners?
The daily layout offers one day per page (Saturday and Sunday share a page), with an hourly schedule (5am-10pm). The weekly layout offers one week per spread, which entails 7 boxes (Monday - Sunday) on the left-hand page and to-dos + blank space on the right-hand page. Both styles measure 7 x 9 inches and are spiral-o bound.
Do pens bleed through the pages of the Sprouted Planner?
No bleeding here. The paper is thick to prevent that, with plans of making it even more thick & luxurious in the future.
Are there any blank pages in the Sprouted Planner?
There sure are. Technically, they are lined pages to help with those pesky slanting sentences and uneven lists. Or is that just me? Either way, there are pages in the back of each planner. You can find out the exact number in the planner description on the shop page. There's also 2 pages (1 spread) before the January monthly spread. Plus a few other pages next to some of the intentional set-ups in the beginning, in case you wanted to do the "be intentional" exercises.
What type of paper do you use in your planners?
100 gsm offset paper. That's fancy talk for thick, woodfree paper.
The product I want is sold out. Do you restock?
At this time, planners and accessories will not be restocked until the next launch (Spring & Fall). However, accessories may be restocked in between launches. You can always email for exact information: hello@sproutedplanner.com
How often are new planners released?
The plan is to launch planners in the Spring (May) and Fall (September/October). As this little baby business grows, that may be subject to change.
I have feedback on the planners. Do you want to hear it?
Is the Pope Catholic? That's a yes! I would love to hear what you are loving, not liking, and would like to see in the future. You can shoot me an email at hello@sproutedplanner.com
Shipping & Returns
What forms of payment do you accept?
Visa, American Express, Discover, JCB, Diners Club, Shop Pay, Apple Pay, Google Pay, and Paypal.
Do you ship internationally?
Yes! International shipping is done via UPS. Rates are calculated upon checkout and are based on weight and packaging.
Where can I find my tracking number?
You will received an email with tracking information as soon as your shipment has been sent out. If you don't receive this email within 2-3 business days, please email hello@sproutedplanner.com and I'll be happy to help.
What are the shipping and processing fees?
Planners are shipped through USPS Economy Shipping (5 to 8 Business Days). Shipping is a $5.00 flat-rate fee for the United States. International shipping is through UPS and cost is calculated upon checkout.
Shipping fees are not refundable for shipments that are undeliverable or refused. The moral of the story - be sure to double-check your address upon check-out.
How is the planner packaged?
Your planner will come securely bubble wrapped within an attractive corrugated box for shipping.
My planner arrived damaged. What should I do?
Don't despair! Send an email to hello@sproutedplanner.com within 7 days of your order receipt with pictures of the damage (including the shipping box).
Can I return my planner?
I do not accept returns at this time. If your planner arrived damaged, send an email to hello@sproutedplanner.com within 7 days of your order receipt with pictures of the damage.